Usability Evaluation of Music Applications for Stress Reduction

Moushume Hai; Ariana Lacue; Yuwei Zhou; Yogesh Patel; Asturias Roncal; Patricia Morreale

doi:10.1007/978-3-030-78224-5_32

Usability Evaluation of Music Applications for Stress Reduction

Moushume Hai
, Ariana Lacue
, Yuwei Zhou
, Yogesh Patel
, Asturias Roncal
, Patricia Morreale

Computer Information Systems

Kean University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

People use music applications to provide comfort and to help keep their minds relaxed and stress-free. During times of reduced social activity, with corresponding increases in social distancing for health and public safety, many people face high levels of anxiety, loneliness, depression, and stress. Music applications can relive these concerns, by providing access to personal music libraries. However, many users make mistakes while using music applications. These mistakes include not noticing an element, taking a long time to complete a specific task, or failing to complete a task altogether. This can make the product difficult to use and challenging to learn, while failing to provide a pleasant, enjoyable experience. In this research, a comparative analysis was conducted with 20 users between 18–24 years old to investigate the interface design and functionality of the Spotify and Apple Music using human computer interaction methods and tools. The findings indicate the differences and similarities between the two user interfaces, indicating which music application platform provides a better user experience, particularly for users seeking stress reduction.

Original language	English
Title of host publication	Design, User Experience, and Usability
Subtitle of host publication	Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings
Editors	Marcelo M. Soares, Marcelo M. Soares, Elizabeth Rosenzweig, Aaron Marcus
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	467-476
Number of pages	10
ISBN (Print)	9783030782238
DOIs	https://doi.org/10.1007/978-3-030-78224-5_32
State	Published - 2021
Event	10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021 - Virtual, Online Duration: 24 Jul 2021 → 29 Jul 2021

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	12780 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021
City	Virtual, Online
Period	24/07/21 → 29/07/21

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Mobile applications
Music application
Usability evaluation

Access to Document

10.1007/978-3-030-78224-5_32

Cite this

Hai, M., Lacue, A., Zhou, Y., Patel, Y., Roncal, A., & Morreale, P. (2021). Usability Evaluation of Music Applications for Stress Reduction. In M. M. Soares, M. M. Soares, E. Rosenzweig, & A. Marcus (Eds.), Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings (pp. 467-476). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12780 LNCS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-78224-5_32

Hai, Moushume ; Lacue, Ariana ; Zhou, Yuwei et al. / Usability Evaluation of Music Applications for Stress Reduction. Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings. editor / Marcelo M. Soares ; Marcelo M. Soares ; Elizabeth Rosenzweig ; Aaron Marcus. Springer Science and Business Media Deutschland GmbH, 2021. pp. 467-476 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

@inproceedings{08343b8b206946c594ccc0b3473b9bfa,

title = "Usability Evaluation of Music Applications for Stress Reduction",

abstract = "People use music applications to provide comfort and to help keep their minds relaxed and stress-free. During times of reduced social activity, with corresponding increases in social distancing for health and public safety, many people face high levels of anxiety, loneliness, depression, and stress. Music applications can relive these concerns, by providing access to personal music libraries. However, many users make mistakes while using music applications. These mistakes include not noticing an element, taking a long time to complete a specific task, or failing to complete a task altogether. This can make the product difficult to use and challenging to learn, while failing to provide a pleasant, enjoyable experience. In this research, a comparative analysis was conducted with 20 users between 18–24 years old to investigate the interface design and functionality of the Spotify and Apple Music using human computer interaction methods and tools. The findings indicate the differences and similarities between the two user interfaces, indicating which music application platform provides a better user experience, particularly for users seeking stress reduction.",

keywords = "Mobile applications, Music application, Usability evaluation",

author = "Moushume Hai and Ariana Lacue and Yuwei Zhou and Yogesh Patel and Asturias Roncal and Patricia Morreale",

note = "Publisher Copyright: {\textcopyright} Springer Nature Switzerland AG 2021.; 10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021 ; Conference date: 24-07-2021 Through 29-07-2021",

year = "2021",

doi = "10.1007/978-3-030-78224-5\_32",

language = "English",

isbn = "9783030782238",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

publisher = "Springer Science and Business Media Deutschland GmbH",

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editor = "Soares, \{Marcelo M.\} and Soares, \{Marcelo M.\} and Elizabeth Rosenzweig and Aaron Marcus",

booktitle = "Design, User Experience, and Usability",

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Hai, M, Lacue, A, Zhou, Y, Patel, Y, Roncal, A & Morreale, P 2021, Usability Evaluation of Music Applications for Stress Reduction. in MM Soares, MM Soares, E Rosenzweig & A Marcus (eds), Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 12780 LNCS, Springer Science and Business Media Deutschland GmbH, pp. 467-476, 10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021, Virtual, Online, 24/07/21. https://doi.org/10.1007/978-3-030-78224-5_32

Usability Evaluation of Music Applications for Stress Reduction. / Hai, Moushume; Lacue, Ariana; Zhou, Yuwei et al.
Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings. ed. / Marcelo M. Soares; Marcelo M. Soares; Elizabeth Rosenzweig; Aaron Marcus. Springer Science and Business Media Deutschland GmbH, 2021. p. 467-476 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12780 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Usability Evaluation of Music Applications for Stress Reduction

AU - Hai, Moushume

AU - Lacue, Ariana

AU - Zhou, Yuwei

AU - Patel, Yogesh

AU - Roncal, Asturias

AU - Morreale, Patricia

N1 - Publisher Copyright: © Springer Nature Switzerland AG 2021.

PY - 2021

Y1 - 2021

N2 - People use music applications to provide comfort and to help keep their minds relaxed and stress-free. During times of reduced social activity, with corresponding increases in social distancing for health and public safety, many people face high levels of anxiety, loneliness, depression, and stress. Music applications can relive these concerns, by providing access to personal music libraries. However, many users make mistakes while using music applications. These mistakes include not noticing an element, taking a long time to complete a specific task, or failing to complete a task altogether. This can make the product difficult to use and challenging to learn, while failing to provide a pleasant, enjoyable experience. In this research, a comparative analysis was conducted with 20 users between 18–24 years old to investigate the interface design and functionality of the Spotify and Apple Music using human computer interaction methods and tools. The findings indicate the differences and similarities between the two user interfaces, indicating which music application platform provides a better user experience, particularly for users seeking stress reduction.

AB - People use music applications to provide comfort and to help keep their minds relaxed and stress-free. During times of reduced social activity, with corresponding increases in social distancing for health and public safety, many people face high levels of anxiety, loneliness, depression, and stress. Music applications can relive these concerns, by providing access to personal music libraries. However, many users make mistakes while using music applications. These mistakes include not noticing an element, taking a long time to complete a specific task, or failing to complete a task altogether. This can make the product difficult to use and challenging to learn, while failing to provide a pleasant, enjoyable experience. In this research, a comparative analysis was conducted with 20 users between 18–24 years old to investigate the interface design and functionality of the Spotify and Apple Music using human computer interaction methods and tools. The findings indicate the differences and similarities between the two user interfaces, indicating which music application platform provides a better user experience, particularly for users seeking stress reduction.

KW - Mobile applications

KW - Music application

KW - Usability evaluation

UR - https://www.scopus.com/pages/publications/85118759182

U2 - 10.1007/978-3-030-78224-5_32

DO - 10.1007/978-3-030-78224-5_32

M3 - Conference contribution

AN - SCOPUS:85118759182

SN - 9783030782238

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 467

EP - 476

BT - Design, User Experience, and Usability

A2 - Soares, Marcelo M.

A2 - Rosenzweig, Elizabeth

A2 - Marcus, Aaron

PB - Springer Science and Business Media Deutschland GmbH

T2 - 10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021

Y2 - 24 July 2021 through 29 July 2021

ER -

Hai M, Lacue A, Zhou Y, Patel Y, Roncal A, Morreale P. Usability Evaluation of Music Applications for Stress Reduction. In Soares MM, Soares MM, Rosenzweig E, Marcus A, editors, Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings. Springer Science and Business Media Deutschland GmbH. 2021. p. 467-476. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-030-78224-5_32

Usability Evaluation of Music Applications for Stress Reduction

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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