Usability Evaluation of Music Applications for Stress Reduction

Moushume Hai, Ariana Lacue, Yuwei Zhou, Yogesh Patel, Asturias Roncal, Patricia Morreale

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

People use music applications to provide comfort and to help keep their minds relaxed and stress-free. During times of reduced social activity, with corresponding increases in social distancing for health and public safety, many people face high levels of anxiety, loneliness, depression, and stress. Music applications can relive these concerns, by providing access to personal music libraries. However, many users make mistakes while using music applications. These mistakes include not noticing an element, taking a long time to complete a specific task, or failing to complete a task altogether. This can make the product difficult to use and challenging to learn, while failing to provide a pleasant, enjoyable experience. In this research, a comparative analysis was conducted with 20 users between 18–24 years old to investigate the interface design and functionality of the Spotify and Apple Music using human computer interaction methods and tools. The findings indicate the differences and similarities between the two user interfaces, indicating which music application platform provides a better user experience, particularly for users seeking stress reduction.

Original languageEnglish
Title of host publicationDesign, User Experience, and Usability
Subtitle of host publicationDesign for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings
EditorsMarcelo M. Soares, Marcelo M. Soares, Elizabeth Rosenzweig, Aaron Marcus
PublisherSpringer Science and Business Media Deutschland GmbH
Pages467-476
Number of pages10
ISBN (Print)9783030782238
DOIs
StatePublished - 2021
Event10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021 - Virtual, Online
Duration: 24 Jul 202129 Jul 2021

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12780 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021
CityVirtual, Online
Period24/07/2129/07/21

Keywords

  • Mobile applications
  • Music application
  • Usability evaluation

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